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ADDRESSING KEY CHALLENGES
in MEDIATION & DISPUTE RESOLUTION
COMMUNICATION MEDIATION SKILLSExperiential Mindfulness Based Action Learning |
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De-Escalation, Investigation,
Conflict and Dispute Resolution, Mediation and Negotiation,
Confidence and Trust Building
Increases the effectiveness with which mediators apply their knowledge, experience and skills in the mediation process. |
For: |
Police, Law Enforcement, Crisis Management |
Contact Us To discuss how we can customize this Module for You. |
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OBJECTIVES:
Professional Practical Techniques and Skill Development
The current Key Challenge in Mediation is Sensitivity – Sensitivity as a strength and practical tool, to increase the value and effectiveness of major mediation skills and knowledge.
Enhanced sensitivity in communication, cultural-, social-, organisational-, emotional-, and situational-sensitivity and awareness are essential ingredients for successful mediation.
Mediators require the capacity for intelligent, comprehensive and authentic 'On-the-Spot'-Sensitivity.
This Module improves communication, conflict resolution and mediation skills to:
● Recognize own mental and emotional responses and to mitigate them or channel them in support of the process
● Reduce tendencies to be emotionally ‘hijacked’
● Sharpen observation and attentiveness
● Interact with confidence, impartiality, authenticity and integrity
● Engage in effective non-verbal communication
● Apply knowledge and experience with greater effectiveness and resonance
● Enact empathy toward themselves and others
● Ao Accelerate self-reflection, working with emotional intelligence and awareness
● Listen actively and empathetically – multi-level deep listening
● Build and maintain trust, confidence and respect
● Reduce tensions and stress for all involved
● Recognise and evaluate subtle verbal and non-verbal cues, responses and rituals
● Read between the lines and ‘get behind facades’
● Leverage intuition and common sense in applying knowledge and experience
● Remain centred, decisive, open and impartial
● Manifest attentive presence and confidence
● Rapidly assess and work with new information or input
● Gain cooperation and mutual understanding
● Encourage the surfacing of more valid information, and elicit openness
● Maintain multi-level awareness of diverse layers of contexts, understanding how these influence the proceedings, and maintaining the view of parties' interests, positions and needs, as well as commonalities, opportunities and goals
This practical skill enhancement module supports and increases the critical skills described above. With the techniques developed through our training, officers can more effectively, authentically and confidently apply those skills in their professional responsibilities, and increase communication efficiency and effectiveness.
DELIVERY FORMAT:
This experiential Module can be delivered at Your Location, integrated into your scheduled programs, in order to enhance your training and education curriculum.
We customize the module in order to focus exercises and discussions on practical operational challenges, participants' specific professional responsibilities and their personal experiences.
Contact Us For further Details and Scheduling.
METHODOLOGY:
This unique EXPERIENTIAL MINDFULNESS BASED MODULE is based on 30 years of experience in working with those techniques, as well as on ‘Scientific Research Studies’.
Some US Military Units are already using these techniques for pre-deployment training, staff productivity and wellbeing, - so are Hospitals, Google and other Organisations.
Our module's unique specialty is the professional application of mindfulness based scenario learning techniques, known for their effectiveness in cultivating and enhancing a variety of skills and competencies.
Learning acceleration, effectiveness, and retention are enhanced by a combination of ancient and modern techniques, with a practical, task-oriented, professional focus, and by providing a set of applicable tools for the field.
On top of that we also offer post-training guidance in these techniques, providing year round professional mentoring and coaching support.
Additional information can be found Here
CUSTOM MODULES FOR:
PEACEKEEPING TRAINING CENTRES
LEARNING INSTITUTIONS
Peace Studies
Conflict Studies
Mediation
Police
Fire Depts. Emergency Response
NGOs & Relief Agencies
CORPORATIONS
ORGANISATIONS
Scientific Research and Field Studies, as well as US Marine Corps reports have revealed strong, practical benefits for the use of mind training techniques. Our experiential modules are based on 30 years of experience in working with those techniques.
Learning acceleration, effectiveness, and retention are enhanced by a combination of ancient and modern techniques with a practical, task-oriented, professional focus, and by providing a set of applicable tools for the field. We also offer on-going post training mentoring and coaching support.